superbaji aff Privacy Policy
This document clearly explains how we use and protect the information we collect from you while you use superbaji aff. By reading this policy, you will understand what rights you have over your personal information.
Introduction and Scope
superbaji aff ("we", "our", or "platform") places the highest importance on the privacy of its users ("you" or "member"). The purpose of this policy is to inform you what information we collect, why we collect it, how it is used, and what your rights are.
Our Terms and Conditions set out the full terms of service in detail; this privacy policy works as a supplement to that document. Reading both documents together will give you a complete picture of your relationship with superbaji aff.
This policy applies only to persons aged 21 or above, as all services on superbaji aff are intended for users aged 21 and over.
Information We Collect
superbaji aff collects only the information that is genuinely necessary to provide its services. The types of information collected are listed below:
2.1 Registration and Identity Information
Information you provide when opening an account:
- Full name and date of birth
- Email address and mobile number
- Password (stored in encrypted form; no representative of ours will ever ask for it)
- Details from your national identity card or equivalent document provided for identity verification
2.2 Financial Information
Information required during deposits and withdrawals:
- Mobile financial service account numbers (bKash, Nagad, Rocket, Upay)
- Transaction history and amounts
- Withdrawal requests and status
We do not store full bank card numbers or CVV codes.
2.3 Technical and Usage Information
Information collected automatically while you use the platform:
- IP address and device identifier
- Browser type and operating system
- Pages visited, links clicked, and session duration
- Information from cookies and similar tracking technologies
- Referral source (which channel you came from to reach the site)
2.4 Communication Information
Information collected when you contact our support team:
- Live chat message history
- Email correspondence content
- Details of complaints or requests
Purpose of Data Use
superbaji aff uses the information collected for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Handling registration, login, identity verification, and account security. |
| Financial Transactions | Processing deposits and withdrawals and maintaining transaction records. |
| Fraud Prevention | Detecting suspicious activity and maintaining platform security. |
| Customer Support | Resolving your issues and queries. |
| Service Improvement | Analysing usage patterns to improve the platform experience. |
| Legal Obligations | Retaining information necessary to comply with applicable laws and regulations. |
| Responsible Gaming | Identifying patterns of problematic behaviour and taking protective measures. |
Cookies and Tracking Technologies
4.1 What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. superbaji aff uses the following types of cookies:
- Essential cookies: Necessary to maintain login sessions and ensure security.
- Functional cookies: To remember your language preference and other settings.
- Analytics cookies: To understand which parts of the site are used most; this data is fully anonymous.
4.2 Cookie Controls
You can block or delete cookies at any time from your browser settings. However, please note that disabling essential cookies may disrupt some core platform functions, such as keeping you logged in.
Sharing Information with Third Parties
superbaji aff does not sell your personal information or transfer it to third parties for commercial purposes. However, limited information may be shared in the following situations:
- Payment processors: Mobile financial service providers such as bKash, Nagad, Rocket, and Upay receive the information needed to complete transactions; they are governed by their own privacy policies.
- Technology service providers: Partners who provide server hosting, security, and analytics services, who are contractually bound to protect the data.
- Legal authorities: To meet the demands of authorities in lawful investigations under applicable laws in Bangladesh.
- Fraud prevention: With recognised security services to protect the safety of the site.
Outside the cases above, no information is disclosed to anyone without your consent.
Data Retention and Security Measures
6.1 How Long Information Is Kept
Information is retained for as long as your account is active and, after account closure, for as long as necessary to meet legal obligations. Financial transaction records are kept for a set period in accordance with applicable regulations.
6.2 Technical Security
superbaji aff follows industry-standard security practices to protect your information:
- SSL encryption — secure connection during data transmission.
- Password hashing — stored passwords are never readable in plain text.
- Two-factor verification (OTP) — during login and financial activities.
- Regular security audits and vulnerability testing.
- Access controls — only authorised staff can view the information they need.
6.3 User Responsibilities
You also have a role to play alongside us in keeping the platform secure. Keep your password private, log out after using a public device, and report any suspicious activity to our support team promptly.
Your Data Rights
As a member of superbaji aff, you have the following rights regarding your own information:
You may request to know what information we hold about you.
You may request correction of inaccurate or incomplete information.
You may request deletion of your information where there is no legal obligation to retain it.
In certain situations, you may request that use of your information be limited.
To exercise these rights, contact our support team. You will also find further options for managing your own account in the Responsible Gaming section, such as taking a temporary break or self-exclusion.
Protection of Minors
superbaji aff's services are strictly for persons aged 21 or above. We do not knowingly collect any personal information from minors.
The registration process includes an age verification step. If we become aware that a minor's information has been collected, that information is deleted immediately and the associated account is closed.
If you believe a minor is using the platform, please notify our support team promptly.
International Data Transfers
superbaji aff's server infrastructure may be located in various countries. For data transfers, we ensure that appropriate data protection measures are in place at the destination.
Our contracts with third-party service providers operating internationally include data protection provisions equivalent to those in this policy.
Policy Changes and Updates
superbaji aff reserves the right to update this privacy policy as needed. If there are any significant changes, we will notify you by email or through the platform.
The date of any change will be noted in the "Last Updated" section at the top of the page. Continuing to use the platform after an update means you have accepted the revised policy.
For more information about the general terms of use of our services and other matters, visit the About Us page.
Privacy Contact
If you have any questions about this policy or wish to exercise your rights, please contact us. Our support team is available in both Bengali and English, seven days a week, 24 hours a day.
Direct Support
More Helpful Information
Visit our FAQ section for answers to common questions — it contains detailed information on accounts, payments, and security.
We generally respond to privacy-related complaints within business days.
This privacy policy applies to all members of superbaji aff. By using the platform, you confirm that you are aged 21 or above and that you have read and understood the terms of this policy.